Frequently Asked Questions (FAQ)
Find answers to your questions about DocuKlaud in our Frequently Asked Questions (FAQ) section. Get key information clearly and concisely.
Who is it designed for?
Companies of any size and industry that want to implement solid document management for their documents.
Where is my information stored?
In SharePoint and Microsoft 365 services.
How do I access the product?
Through the market's up-to-date web browsers and with Microsoft Teams.
Which ISO is the product based on?
ISO 9001 and ISO 27001.
What is an instance?
It is a clean installation of the software that can be used by the entire organization or by specific business units.
How many users can use the software?
Unlimited.
The product is SaaS — is the information mine?
All documents and the database information are always your property.
What happens if my subscription expires?
The software will switch to read-only mode.
What are the benefits of having several instances?
It lets you deploy separately by department or company area and segregate information into different databases.
Which devices can I use the product on?
PCs, laptops, and mobile phones.
How many documents can I store?
Unlimited.
Do I really need several instances?
It will depend on your organizational structure and the confidentiality level of the information. Contact us for more information.
Can I try the product?
You can enable a trial of up to 14 days.
How much storage do I have?
1TB base with the possibility to scale.
Can I use the software even if I don't have Microsoft 365 contracted?
Yes, we will take care of provisioning what is required.
Does it require the deployment or administration of servers?
No, the infrastructure is in the cloud and does not need to be administered.